Online Rummy FAQ
How do I get started?
You can also login with your favorite Social Networking sites like Facebook and Google+.
Do I need to install any software for playing rummy on GoRummy?
How can I change my profile information?
Why I am facing problem to access my account?
I have forgotten my Username, what should I do?
You can recover your username by sending an email to email@example.com from the email address which you provided during registration with us.
I want to change my password. How to change it?
You can change your existing password anytime. First login to your GoRummy account, and go to Account section from main navigation bar. On the Account page, click Change Password on left side. Enter your current password, then new password, and confirm new password again. Finally click update, and your password will be changed.
Is it legal to play rummy with cash at GoRummy?
Yes! Playing rummy with cash is legal without any doubt. India’s Supreme Court has approved that rummy is a game of skill. The player’s winning chances depends upon attention, knowledge, training, and cleverness. Therefore, it is legally safe to play rummy on GoRummy.
What are the Rummy variants available?
As of now, we offer following rummy variants:
- Points Rummy
- Deals Rummy
- Pools- 101 and 201
How do I earn Rummy chips?
Every new player is initially offered rummy play chips in order to practice the game. In addition, every player gains more chips as they win the game or lose the chips as they lose the game. Hence the player will be able to earn the chips through gaming. For playing real cash games, a player needs to buy real chips.
How long chips are valid?
There is no limit or validity for your rummy chips. When you lose some or all of your play chips, then you can reload it anytime for free. As your play chips go down to 200, you can click reload icon on GoRummy to gain 1,000 play chips.
Can I know whether there is any age limit?
Yes, if your age is below 18 years, then you are strictly prohibited from playing online games. You have to provide your name, DOB, and address during registration. In case of any inaccuracy in the information provided, you may be subjected to criminal prosecution.
How can I refer my friend to GoRummy?
Having friends on your table makes the game more exciting. On GoRummy, you can invite your friends and acquaintances using our “Invite-A-Rummy Player feature. Whether they are on Facebook or any other social networking sites, you can invite them by sending an invitation link.
How many games can I play in a day/month?
There’s no restriction to the number of games you can play on GoRummy.com. You can enjoy playing your favorite rummy games continuously without any limit.
Cannot connect to the server, what should I do?
Try restarting your computer once. If there are frequent disconnections, then you need to check with your internet service provider. In case problem persists, please write to us at: firstname.lastname@example.org.
What happens if I get disconnected in the middle of a game?
If in any case you get disconnected from the game then AutoPlay continues the game in your absence. You can resume the game, if it’s not already over, after connectivity is restored. It is recommended that you ensure hassle-free connectivity at your end before starting a game.
How should I learn to play rummy?
Rummy is a very popular card game worldwide. Playing rummy regularly improves gaming skills and is entertaining at the same time. If you don’t know how to play rummy, then please check our ‘How to play rummy’ tutorial to learn the game. You can also check rummy rules at GoRummy.com.
What should I do if the game is already started?
You need to wait till the next game starts. Other wise you can take other table.
Can I interact with other players while playing?
Yes, you are provided with chat option. You can use it to interact with other rummy player.
Can I play many tables simultaneously?
Yes, you can play a maximum of 6 tables at a time. But choose multi-table only when you are sure you can play all tables at a time, as it requires superior gaming skills.
How do I buy Real Chips?
To buy real chips, you need to deposit cash to your GoRummy account. For this, please follow below given simple steps:
- Login to your registered account and click on “Buy Chips” or go to “Cashier” section.
- You will see “Buy Chips” page. Here you need to enter the amount and also add bonus code, if available.
- Click on deposit, and a new merchant window will open. Enter your mobile number and registered email address.
- Next is to choose your payment mode and click on “Pay Now”.
- Confirm bank authorization, and finally you will receive your transaction successful message.
I don’t know why I am not getting the option to make deposits?
A registered user with updated profile and verified email address can make deposits. Make sure you have updated your profile after registration and verified your registered email address. If you still face this issue, then you can get in touch with our customer care team.
Does the site provide fun games?
At GoRummy, you can play both real and fun games. You can play umpteen numbers of rummy games for free with our play chips. You do not need to buy real chips to play free games on our website.
Is it safe to make online transactions at the site?
Absolutely yes! We follow high security standards in safeguarding our players’ personal account information, and other sensitive data. So, never worry and experience very exciting gameplay on your online rummy club, GoRummy.
Is there any certain limit for withdrawal amount?
Yes, there’s limit for withdrawal. We have kept it as part of responsible gaming measures. You may change the limit anytime by sending a request to us. All requests for withdrawal undergo validation.
Is there any certain limit for Buying Chips?
Yes, there’s limit for deposit. We have kept it as part of responsible gaming measures. You may change the limit anytime by sending a request to us. All requests for deposit undergo validation.
How can I check my game history?
Just login to your GoRummy account and click on Cashier, there you can find your ‘Game History’ section that contains all your gaming logs.
What happens when the closed deck is out of cards ?
When all the cards in closed deck are used up then the cards in open deck are re-shuffled and kept in closed deck automatically. Please note that cards of players who dropped are not reshuffled.
How do I activate my registered E-mail?
Want to play cash games on GoRummy? You need to validate your email address that you provided during sign up process. GoRummy sends account activation email after sign up. Please check the email and click ‘Activate Now’ button.